Last Updated: February 25, 2025
1. Introduction
Welcome to Auto Teletech. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how Auto Teletech ("Company," "we," "us," or "our") collects, uses, stores, and shares information when you visit our websites, https://www.autoteletech.com/ and https://www.autoteletech.com/techs.html, or use our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our practices, please do not use our platform.
2. Information We Collect
Auto Teletech collects different types of information to provide and improve our services.
2.1. Information You Provide to Us
We collect personal information that you voluntarily provide, including:
- Account Information: When you sign up as a car owner or auto mechanic, we collect your name, email address, phone number, and password.
- Payment Information: All payments on the Auto Teletech platform are processed securely through Stripe. We do not store your full credit card details, bank account information, or any other sensitive payment details. Instead, this information is collected and processed directly by Stripe, which operates under strict security and compliance standards.
- Profile Information: Auto mechanics may provide business details, service offerings, certifications, and experience.
- Support Requests: When you contact customer support, we collect details of your inquiry and any additional information you provide.
2.2. Information We Collect Automatically
When you use our website, we automatically collect:
- Device Information: IP address, browser type, operating system, and device model.
- Usage Data: Pages viewed, time spent on pages, navigation paths, and interaction with the website.
- Cookies and Tracking Technologies: We use cookies to analyze site traffic and improve user experience.
2.3. Information from Third Parties
We may receive personal data from third-party service providers, such as Stripe (for payment processing) and analytics tools.
3. How We Use Your Information
We use your information to:
- Provide and operate our platform, including facilitating consultations between car owners and mechanics.
- Process transactions through Stripe and manage payments.
- Improve website functionality, enhance user experience, and analyze usage trends.
- Communicate with users regarding account updates, service changes, or marketing promotions (if opted in).
- Ensure compliance with legal obligations and prevent fraudulent activities.
4. How We Share Your Information
We do not sell or rent personal information to third parties. However, we may share information in the following circumstances:
- With Stripe for Payment Processing: All transactions on the Auto Teletech platform are processed through Stripe, which securely handles payments and stores payment information in compliance with applicable security standards (PCI-DSS). Auto Teletech does not have access to users' full financial details.
- With Service Providers: We share information with cloud storage providers and analytics tools to support our services.
- With Other Users: Auto mechanics and car owners may share limited profile information when engaging in consultations.
- Legal Compliance: We may disclose personal data if required by law, court order, or governmental request.
- Business Transfers: If Auto Teletech is involved in a merger, acquisition, or asset sale, your information may be transferred to the new entity.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once no longer needed, we securely delete or anonymize the data.
- User Accounts: If you delete your account, we may retain some data for legal compliance and fraud prevention.
- Transaction Data: Payment details are securely stored by Stripe, and we retain transaction records for financial and tax compliance purposes.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction: Request access to your personal data and correct inaccuracies.
- Data Deletion: Request deletion of your account and associated personal information.
- Opt-Out: Unsubscribe from marketing communications.
- Cookies Management: Adjust cookie preferences in your browser settings.
To exercise your rights, contact us at info@eonnauto.com.
7. Data Security
We implement security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
- Stripe Security: Since all financial transactions are processed through Stripe, users' payment information is protected under Stripe's industry-standard security measures.
- Encryption: Payment data is encrypted and processed securely.
- Access Controls: Restricted access to sensitive data.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. Please review their policies separately.
9. Children's Privacy
Auto Teletech does not knowingly collect personal data from children under 18. If we learn that a minor has provided personal information, we will delete it immediately.
10. International Data Transfers
Auto Teletech operates globally, and your information may be stored or processed outside your country. We take appropriate safeguards to ensure data protection in compliance with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated through the website. Continued use of our services after an update constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
Auto Teletech Support
Email: info@eonnauto.com
Website: https://www.autoteletech.com/